Month: May 2010
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Followers vs. Community
Rich Millington, on his FeverBee – The Online Community Guide blog shared two posts recently about a following vs. community: Why Most Organizations Shouldn’t Try To Create An Online Community and Clarity – What’s a Community? A Following = an audience that interacts with you A Community = an audience that interacts with each other…
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What I want in a Social CRM (for me)
I’m on a quest to find a Social CRM to help me keep my people information at my fingertips. Here’s how I currently try to track everything: Address Book (2,000+ entries) My address book is an extension of my brian. I’ve been using it for keeping track of people I’ve met for years now. It’s…