Tag Archives: apology

Conflicting messages are not our way of thanking you-learning from apologizing

Posted on December 1, 2009 by Kevin Micalizzi

Last Wednesday, just before Thanksgiving, I took the time to give thanks to my Dimdim customers (Dimdim web conferencing, giving thanks to you.)  I left the office later in the day to enjoy the long weekend. Everything was good and … Continue reading →

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