Tag Archives: support

Make your chats natural

Posted on April 8, 2010 by Kevin Micalizzi

I had an experience with Comcast‘s chat support a few evenings ago that I still keep mulling over. I’m not certain how much of it was scripted vs. improvised, but it felt somewhat awkward. As someone who spends time writing … Continue reading →

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Remember The Milk forgot me

Posted on June 16, 2009 by Kevin Micalizzi

When I switched to Mac, I had to give up my habit of using Outlook for managing my task list (Entourage doesn’t sync Tasks to the server and I typically have 100+ items on my lists).  After some research, I … Continue reading →

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Evernote is my hero

Posted on June 15, 2009 by Kevin Micalizzi

I’ve been using Evernote for years now.  When I switched to Mac a few months ago I noticed a problem with the Evernote client for Mac.  When I would select a category for my note, it would jump to a … Continue reading →

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